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CINDY, China | 21-Apr-2017 |
Scam Phone Number 18663574326, XPERT TECHNO LLC - SOMEONE WAS HACKING INTO MY COMPUTER.
Received message on computer from Microsoft indicating there was someone trying to get into my computer and I should install new firewall.
CINDY Reported: 18663574326. XPERT TECHNO LLC TOLD ME SOMEONE WAS HACKING INTO MY COMPUTER AND I NEEDED TO INSTALL NEW FIREWALL WHICH I HAD THEM DO. IS THIS LIGET. THIS MESSAGE CAME ON MY COMPUTER NOT A PHONE CALL. COST ME 300.00 FOR 5 MONTHS OF SERVICE. DO OFFER ME A FULL REFUND WITHIN 7 DAYS.
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Scare Tactics
Scammers from Asia, make cold calls telling everyone they speak to, the same story that your computer has problems to be fixed, it has a virus, it's slow or it's sending out error messages. They hope for baiting that one person who may actually be having some trouble and hence may assume the call is intended for him and hence legit!
It would be extremely unwise for someone to trust an unknown caller and give him access to computer. It’s as good as inviting a thief home and letting him carry out his ‘activities’, without any hindrance!
These foreign scammers are known for injecting virus into victim’s computer and completely damaging it. They will then offer to clean it, for a large Fee.
Even after the payment of Fees, users have found to their horror, that nothing has been done to remove the infections.
The error that we make when we receive such a call, is in presuming that the call is arriving from within the US and hence could probably be legit.
Don’t get carried away by the local number displayed. Scammers from Asia who run call centers spoof the phone number using software, to make it appear local.
Further reading: www .microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Microsoft Sues Indian Company for Tech Support scam: www .ndtv.com/article/india/microsoft-sues-indian-company-for-technical-support-scam-642181
Anti Malware Software maker, MalwareBytes exposes the scam on wired.uk: www .wired.co.uk/news/archive/2013-04/11/malwarebytes
More info on Tech Support scams at the FTC Website: www .consumer.ftc.gov/articles/0346-tech-support-scams