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JNouwen, United Kingdom | 15-Jul-2015 |
Scam Phone Number 020380505851, techdrive support. Site popped up saying my computer was being hacked.
While on computer, site popped up saying my computer was being hacked. I could not cancel site so called number as above. Was told that firewall had expired and that my computer was being hacked and that viruses could be detected. They asked for remote control of my computer and then listed warnings and errors. Continued with technical descriptions and then said that it would cost £119 to have firewall installed. At this point I became very suspicious and refused to give any more details. Thy told me that my computer would not work without installation of firewall. I hung up and then rebooted computer and it works fine. They did keep asking if it was a personal computer which it is although given to me by school for my personal use.
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Fake Alert Message
It would be extremely unwise for someone to trust an unknown caller and give him access to computer. It’s as good as inviting a thief home and letting him carry out his ‘activities’, without any hindrance!
These foreign scammers are known for injecting virus into victim’s computer and completely damaging it. They will then offer to clean it, for a large Fee.
Even after the payment of Fees, users have found to their horror, that nothing has been done to remove the infections.
The error that we make when we receive such a call, is in presuming that the call is arriving from within the US and hence could probably be legit.
Don’t get carried away by the local number displayed. Scammers from Asia who run call centers spoof the phone number using software, to make it appear local.
Further reading: www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Microsoft Sues Indian Company for Tech Support scam: www.ndtv.com/article/india/microsoft-sues-indian-company-for-technical-support-scam-642181
Anti Malware Software maker, MalwareBytes exposes the scam on wired.uk: www.wired.co.uk/news/archive/2013-04/11/malwarebytes
More info on Tech Support scams at the FTC Website: www.consumer.ftc.gov/articles/0346-tech-support-scams